TERMS OF SERVICE & LEGAL AGREEMENT
BLACK IRON NUTRITION & TRAINING
Liability Release & Health Acknowledgment
By engaging with the services, resources, and information provided by Black Iron Nutrition, including but not limited to one-on-one coaching, strategy sessions, consultation calls, training programs, blog posts, ebooks, and the macro calculator, I acknowledge and agree to waive, release, and forever discharge Black Iron Nutrition and its consultants, officers, representatives, and employees from any and all responsibility, liability, costs, and expenses, including injuries, damages or illness, whether foreseeable or not, resulting from participation in any activity, training, program, or product designed or offered by Black Iron Nutrition.
I am aware of my own health and physical condition and understand that my participation in any diet or exercise program may be injurious to my health. By voluntarily participating in these activities, I assume full responsibility for any risks involved.
Medical Waiver and Acknowledgment
I acknowledge that Black Iron Nutrition and its staff are not physicians or psychologists, and their consultation services do not include the treatment or diagnosis of specific illnesses or disorders. If I suspect that I may have an ailment or illness requiring medical attention, I agree to consult with a licensed physician without delay. Only a licensed physician can prescribe drugs, and any mention of drugs during consultation is solely for the purpose of providing a complete history of medications. I understand that any change in prescription or dosage is a decision I make with my physician.
Eating Disorder Disclaimer
I affirm that I do not suffer from an eating disorder or any other condition that may impact my ability to safely participate in a diet or exercise program. If I have any concerns about my mental or physical health, I agree to consult with a healthcare professional before engaging in any programs or activities offered by Black Iron Nutrition.
Physical Examination
I acknowledge the importance of obtaining a physical examination from a doctor before using any exercise equipment or participating in any exercise activity. By participating in physical exercise or training activities, I do so entirely at my own risk.
Acknowledgement of Release
With full understanding of the risks involved, I hereby acknowledge and accept this release, and release the consultants, officers, representatives, and employees of Black Iron Nutrition from liability for any accidental injury or illness that may occur as a result of my participation in the said physical activity and programming. I assume all risks connected therewith and consent to participate in said program.
Non-Disclosure Agreement
I agree to hold all Confidential Information provided to me during my engagement with Black Iron Nutrition in strict confidence, recognizing its exclusive benefit to me. I will ensure that access to such information, including electronic communications such as my individual coaching program, is restricted to third parties only as reasonably necessary. Without prior written approval from Black Iron Nutrition, I will not publish, copy, or disclose Confidential Information to others, nor permit its use to the benefit or detriment of Black Iron Nutrition.
Black Iron Nutrition Strategy Session
Following the completion of the one-time consultation, I understand that there is no expectation for continued assistance, support, or services beyond the scope of the initial consultation. I acknowledge that the purpose of this consultation is to provide guidance and recommendations for a specific time frame, and no ongoing commitment or obligation for additional services is implied. I further understand that the purchase and/or participation in any program does not guarantee results.
Rescheduling, cancellations and no-show policy:
Rescheduling: If you find that you need to reschedule your appointment, please use the button in the confirmation email you received with at least 24 hours' notice. Appointments cannot be rescheduled with less than 24 hours' notice. Please note that our subscriptions and services are non-transferable and non-refundable.
Cancellations: Cancellations will not result in a refund, and once canceled, appointments cannot be rescheduled.
No-show/late policy: Coaches will wait up to 10 minutes from the scheduled appointment time. If you are more than 10 minutes late, you will be marked as a no-show. Missed appointments will not result in a refund and cannot be rescheduled.
$50 credit may be applied to 1-on-1 coaching after the completion of a Strategy Session. Credit may be used on the following services: Lifestyle, Performance, Revive, and Pregnancy & Postpartum. Not valid for Lifestyle Lite or Performance Lite.
Cancelation, Currency & Refund Policy
Nutrition subscriptions and services: You may cancel your nutrition subscription at any time by sending your coach a message at least 3 business days prior to your billing date. Please note that the Lifestyle Lite and Performance Lite require a minimum commitment of 3 months. After completing the initial 3-month commitment, you may cancel at any time. Subscriptions and services are non-transferable and non-refundable, and you are responsible for the full subscription fee for the current billing cycle upon cancellation.
Please be aware that we do not offer the option to pause or refund services. If your career, job, or lifestyle involves the possibility of traveling in areas with limited internet access, we highly recommend opting for a month-to-month subscription.
In the event that a coach leaves or transitions out of our team, we strive to make the process as seamless as possible for our clients. If your assigned coach is no longer with Black Iron Nutrition, you will be promptly notified, and we will ensure a smooth transition to another highly qualified coach. Rest assured that our team is dedicated to maintaining the same level of expertise and personalized support you expect. Please note that coach transitions do not constitute a change in service agreement terms. Our priority is to continue helping you achieve your goals without interruption.
*Note: Black Iron Nutrition coaches take 2 vacation weeks per year. The first week is of their choosing, and you will be notified in advance, with your check-in skipped during their absence. The second week occurs during the last week of December when Black Iron Nutrition is closed for the week, and your check-in will be skipped. There are no refunds, credits, or pauses for these two weeks.
Training subscriptions and services: You may cancel your subscription at any time by notifying training@blackironnutrition.com at least three business days before your account bill date. Subscriptions and services are non-transferable and non-refundable, and you are responsible for the full subscription fee for the current billing cycle upon cancellation.
If you created an account on our website at the time of purchase for a Pregnancy or Postpartum training program, you may also cancel or update your credit card information here: LOGIN
For those who purchased one of our main training programs or add-on training programs directly through the TrainHeroic website, you may log in to your TrainHeroic account to cancel or update your credit card information.
Subscriptions and services are non-transferable and non-refundable. All prices posted on our website are in US dollars.